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College of Eastern Idaho

Business and Leadership

Online, Self-Paced
Improve your marketable leader skills and success in the business world by taking a business or management course.
Business and Leadership

Certifications

Associate Professional in Human Resources ® (aPHR ®) Exam Prep
Price: $1,124.00
This comprehensive course prepares you for the Associate Professional in Human Resources (aPHR) exam, covering key HR topics like talent acquisition, employee relations, and risk management. Designed for individuals with less than two years of HR experience, it provides a solid foundation in HR principles and practices. With a focus on exam success, the course includes practice questions and simulated exams to boost your confidence. Upon completion, you'll be well-equipped to pass the aPHR exam and launch your HR career.. Click here for the full description of Associate Professional in Human Resources ® (aPHR ®) Exam Prep


Business Management and Organizational Leadership for PMP
Price: $3,669.00
Today’s managers need to be equipped with the right skills to deal with the growing number of challenges facing them, including dealing with the competition, coping with ethical dilemmas, identifying and hiring talent, managing diversity, building sustainability, and adapting to the latest technology. This course will provide students with a thorough understanding of management, with a focus on the characteristics of successful managers, manager development, and the importance of critical thinking in management. Using a theoretical approach, this course will encourage students to define effective management and identify the strategies necessary to be successful business managers. Upon completion of this course, students will be fully prepared to begin working as business managers.. Click here for the full description of Business Management and Organizational Leadership for PMP


Business Management and Organizational Leadership with CAPM
Price: $3,669.00
Today’s managers need to be equipped with the right skills to deal with the growing number of challenges facing them, including dealing with the competition, coping with ethical dilemmas, identifying and hiring talent, managing diversity, building sustainability, and adapting to the latest technology. This course will provide students with a thorough understanding of management, with a focus on the characteristics of successful managers, manager development, and the importance of critical thinking in management. Using a theoretical approach, this course will encourage students to define effective management and identify the strategies necessary to be successful business managers. Upon completion of this course, students will be fully prepared to begin working as business managers.. Click here for the full description of Business Management and Organizational Leadership with CAPM


Certified Associate in Project Management (CAPM) Exam Prep
Price: $1,049.00
This course will provide entry-level project managers with the knowledge and skills necessary to successfully complete the Project Management Institute’s nationally recognized Certified Associate in Project Management (CAPM) exam. This credential is considered the standard of excellence in the field of project management and is often a required credential in the field. This comprehensive course will use learning activities, practice exams, and assignments to help students prepare for, and successfully complete, the CAPM exam.. Click here for the full description of Certified Associate in Project Management (CAPM) Exam Prep


Certified Associate in Project Management Exam Prep (CAPM) with Organizational Leadership
Price: $1,942.00
This course will provide entry-level project managers with the knowledge and skills necessary to successfully complete the Project Management Institute’s nationally recognized Certified Associate in Project Management (CAPM) exam. This credential is considered the standard of excellence in the field of project management and is often a required credential in the field. This comprehensive course will use learning activities, practice exams, and assignments to help students prepare for, and successfully complete, the CAPM exam. This course bundle also includes the Organizational and Behavioral Leadership course.. Click here for the full description of Certified Associate in Project Management Exam Prep (CAPM) with Organizational Leadership


CIW Social Media Strategist
Price: $419.00
This course teaches the foundations of social media technologies, communication methods and how to engage consumers using various tools. You will learn how social media is used in a business setting, and how to use social media to boost brand recognition and achieve organizational goals. You will also learn how to build social media strategies and tactics, build and manage campaigns, and develop social media content. You will learn about major social media platforms, when and how to utilize each platform correctly in business to achieve organizational goals and strategies. This course will teach how to plan, develop, promote, deliver, present, and analyze social media activities. You will learn about how risks, reputation, crisis response, advertising and promoting are managed and maintained. This course will also teach you how metrics, analytics, reporting and social media optimization drive business goals and strategies.. Click here for the full description of CIW Social Media Strategist


CompTIA Project+ PK0-005
Price: $839.00
CompTIA Project+ is ideal for IT professionals who need to manage smaller, less complex projects as part of their other job duties but still have foundational project management skills. Project+ is more versatile than other certifications because it covers essential project management concepts beyond the scope of just one methodology or framework.. Click here for the full description of CompTIA Project+ PK0-005


Customer Sales and Service Representative (CSSR)
Price: $2,301.00
This coursed is designed to prepare you to successfully working in the sales and marketing industry. Topics will include sales strategies and best practices, marketing strategies and best practices, understanding the customer, producing, marketing, and sales off goods and services, and the global marketplace. The customer service representative plays an essential role in an organization's success through providing product and service information and resolving product and service problems. In this course, you will learn about the various duties and responsibilities of the customer service provider, and you will practice these using a variety of exercises, hypothetical interactions, and assignments. The goal of this course is to prepare you to be an outstanding, reliable, and successful customer service representative in a business or other organization. In addition to providing students with a comprehensive education in customer service, this course will also prepare students to take nationally recognized customer service certification exams, including, but not limited to, the HDI Customer Service Representative Certification Exam.. Click here for the full description of Customer Sales and Service Representative (CSSR)


Customer Service Representative (CSR) Exam Prep
Price: $415.00
This course will prepare you for the dynamic world of customer service. You'll gain a deep understanding of the importance of a service culture and your integral role within it. You will develop essential communication skills, both verbal and nonverbal, ensuring you connect effectively with customers, such as active listening, teaching you to genuinely understand and meet customer needs. Building and maintaining relationships is at the heart of customer service and through this course, you'll acquire techniques to keep customers loyal and satisfied. You'll gain insights into customer behavior, learn strategies for handling service challenges, and appreciate the value of inclusivity when serving diverse groups. Additionally, you'll discover how technology can enhance customer interactions. Furthermore, you'll receive guidance on managing your time, reducing stress, and refining your written communication. By the end, you'll be well-equipped with the skills and knowledge to excel in customer service roles in a variety of settings.. Click here for the full description of Customer Service Representative (CSR) Exam Prep


Information Technology Level 1 Help Desk Technician
Price: $2,414.00
The IT Level 1 Help Desk is a course bundle comprised of CompTIA A+ and Customer Service Representative (CSR) Exam Prep to give students the necessary skills and certifications to be able to be able to achieve success at an entry level IT Help Desk job. This course prepares the student to take the CompTIA A+ and HDI Customer Service Representative certification exams. Included in the purchase of the course is a FREE 12 months access to a cloud based lab platform to assist students develop the practical information technology (IT) skills necessary to succeed in high demand IT jobs.. Click here for the full description of Information Technology Level 1 Help Desk Technician


NRF Business of Retail - Operations and Profit
Price: $314.00
In Business of Retail students will learn skills like understanding store operations, mastering retail business math concepts, and merchandising and marketing.. Click here for the full description of NRF Business of Retail - Operations and Profit


NRF Customer Service and Sales
Price: $314.00
In Customer Service & Sales students will master skills like understanding the customer life cycle, developing effective strategies to engage customers, and assessing customer needs.. Click here for the full description of NRF Customer Service and Sales


NRF Retail Industry Fundamentals
Price: $314.00
The course focuses on customer service and the sales process, with the following high-level performance goals for participants.. Click here for the full description of NRF Retail Industry Fundamentals


NRF Warehouse, Inventory, and Logistics
Price: $314.00
In Warehouse, Inventory & Logistics, students will understand the design and operations of warehouses, distribution centers and fulfillment centers, their importance in the supply chain, key performance metrics and safety techniques. Best practices for applying and interviewing for jobs is also covered.. Click here for the full description of NRF Warehouse, Inventory, and Logistics


Professional in Human Resources ® (PHR ®) Exam Prep
Price: $1,279.00
Learn about the exciting world of today's Human Resource Management and prepare for the PHR ® Exam throughout this online course. This HR management course weaves together solid human resource principles, timely research and recent events, such as the latest rise in unemployment and financial problems facing the U.S. and other countries. This course highlights important challenges facing managers and employees in today's business climate. Interesting case studies explore real companies and organizations in-depth and delve into some of today's most effective, unique approaches in dealing with HR issues. Upon completion of this course, students will have the skills necessary to serve as Human Resource Managers, as well as the preparation needed to sit for the PHR ® exam. . Click here for the full description of Professional in Human Resources ® (PHR ®) Exam Prep


Project Management Professional (PMP) Exam Prep
Price: $1,399.00
This course will provide experienced project managers with the knowledge and skills necessary to successfully complete the Project Management Institute’s nationally recognized Project Management Professional (PMP) exam. This credential is considered the standard of excellence in the field of project management and is often a required credential in the field. This comprehensive course will use learning activities, practice exams, and assignments to help students prepare for, and successfully complete, the PMP exam.. Click here for the full description of Project Management Professional (PMP) Exam Prep


Project Management Professional Exam Prep with Organizational Leadership
Price: $1,942.00
This course will provide experienced project managers with the knowledge and skills necessary to successfully complete the Project Management Institute’s nationally recognized Project Management Professional (PMP) exam. This credential is considered the standard of excellence in the field of project management and is often a required credential in the field. This comprehensive course will use learning activities, practice exams, and assignments to help students prepare for, and successfully complete, the PMP exam. This course bundle also includes the Organizational and Behavioral Leadership course.. Click here for the full description of Project Management Professional Exam Prep with Organizational Leadership


Senior Professional in Human Resources ® (SPHR ®) Exam Prep
Price: $1,354.00
Learn about the exciting world of today's Human Resource Management and prepare for the SPHR ® exam throughout this online course. This HR management course weaves together solid human resource principles, timely research and recent events, such as the latest rise in unemployment and financial problems facing the U.S. and other countries. This course highlights important challenges facing managers and employees in today's business climate. Interesting case studies explore real companies and organizations in-depth and delve into some of today's most effective, unique approaches in dealing with HR issues. In addition, this course provides study materials to help prepare for the PHR ® Exam. The PHR ® Exam Study Guide will be utilized throughout the course to supplement the Human Resource Management textbook and provide review materials for exam prep. Upon completion of this course, students will have the skills necessary to serve as Human Resource Managers, as well as the preparation needed to sit for the SPHR ® exam.. Click here for the full description of Senior Professional in Human Resources ® (SPHR ®) Exam Prep


Six Sigma Black Belt Exam Prep
Price: $2,410.00
The Six Sigma Management System has evolved to become an integration of business best practices that unleashes the power of the Six Sigma tools and methods in a way that fosters focused execution and breakthrough improvements. Using the Six Sigma Management System as the overall context for driving business improvement, this course provides unique insight for Black Belts, Six Sigma leaders, and all Six Sigma practitioners for how to apply the wide variety of tools and methods that sit inside of the Six Sigma tool set.. Click here for the full description of Six Sigma Black Belt Exam Prep


Six Sigma Green Belt Exam Prep
Price: $1,864.00
Six Sigma is a rigorous, focused, and highly effective implementation of proven quality principles and techniques, which aims for virtually error-free business performance. Students in this course will develop an understanding of how to perform and interpret Six Sigma tools and how to use standard principles of Lean. Students will learn project management and will define the metrics needed for validating data and evaluating project success. Key topics of this course include Six Sigma goals, project management, project selection, and project execution.. Click here for the full description of Six Sigma Green Belt Exam Prep



Certificates

Basic Management Skills
Price: $415.00
Understanding how to transition into management is the goal of this course. It presents the skills needed to help you move into a management position along with key strategies to help you understand how to navigate the "management minefield" with ease. Gaining an understanding of how to deal with the pressures from peers and expectations of upper management is a key to being a good manager. Presented are methods for dealing with unruly employees, the role of office politics, and listening techniques that are aimed at helping you understand what your boss is expecting. The impact of effective management on corporate goals and profitability is also be presented. This class is designed to empower your management capabilities. . Full description of Basic Management Skills


Business Management
Price: $1,728.00
Today’s managers need to be equipped with the right skills to deal with the growing number of challenges facing them, including dealing with the competition, coping with ethical dilemmas, identifying and hiring talent, managing diversity, building sustainability, and adapting to the latest technology. This course will provide students with a thorough understanding of management, with a focus on the characteristics of successful managers, manager development, and the importance of critical thinking in management. Using a theoretical approach, this course will encourage students to define effective management and identify the strategies necessary to be successful business managers. Upon completion of this course, students will be fully prepared to begin working as business managers.. Full description of Business Management


Business Management and Organizational Leadership
Price: $2,620.00
Today’s managers need to be equipped with the right skills to deal with the growing number of challenges facing them. This course includes dealing with the competition, coping with ethical dilemmas, identifying and hiring talent, managing diversity, building sustainability, and adapting to the latest technology. This course presents an overview of management, with a focus on the characteristics of successful managers, manager development, and the importance of critical thinking in management. This course will encourage students to define effective management and identify the strategies necessary to be successful business managers. The course presents practical strategies for effective leadership in both organizational settings and one’s own life. A comprehensive overview of the basics of leadership is presented in a student-centered format. . Full description of Business Management and Organizational Leadership


Business Writing for Busy Professionals
Price: $473.00
You will learn strategies to write documents faster and better. You will learn how to customize your documents for a specific reader and to accomplish your writing purpose. You will discover ways to create documents when time is limited. You will also master models to organize and format letters, emails, and reports in order to make them clear, direct, and reader friendly. Conversational writing style and parallel structure will also be covered. One of the keys to success in any business is good communication skills and one of the most common ways to communicate in business is through writing. In the second half of the course, we look at the importance of grammar and tone to good writing and approaches to rewriting. We will also look at specific types of documents we might create.. Full description of Business Writing for Busy Professionals


Consulting - Managing Your Own Business
Price: $147.00
This course will provide an overview of consulting as a profession and will introduce the basic concepts included in consulting, such as establishing credibility and managing clients. Case studies will demonstrate the concepts in a practical manner. Additional topics covered in this course include proposing and delivering consulting services, client interactions, and the skills involved in advising others. . Full description of Consulting - Managing Your Own Business


Editing and Proofreading for Business Writers
Price: $473.00
Writing well means following the rules so that you can best make yourself understood. We will review some basic grammar and look at correcting common mistakes that can make our writing harder to read. In this course we will review some basic grammar and using the parts of speech correctly in our writing.. Full description of Editing and Proofreading for Business Writers


Effectively Handling Supplier Nonconformances
Price: $420.00
In this course the learner will acquire how to identify and handle supplier nonconformances and to understand key components for building a supplier partnership program. Participants will gain insight into the differences between short-term (interim/remedial) action and long-term (corrective/preventive) action. Participants will learn how to implement key supplier metrics for monitoring and improvement. Participants will learn how to develop, implement and maintain effective supplier nonconformance and supplier partnership programs in their organization.. Full description of Effectively Handling Supplier Nonconformances


Fundamental Employment Laws
Price: $200.00
Are you needing to understand how the federal employment laws affect your workplace? This course is designed to introduce you to the most impactful federal employment laws. By understanding the basics of employment law, you should become better equipped to hire, evaluate, and manage employees. This course presents an insight into discrimination laws, employee benefits, methods to resolve employment disputes, and common workplace safety rules. Knowing the federal employment laws is a must for any supervisor, entrepreneur, manager, or human resources professional.. Full description of Fundamental Employment Laws


Grant Writing
Price: $2,410.00
The Certificate in Grant Writing course is perfect for anyone wanting to learn the essentials of writing or acquiring grants for private, public, or government use. If you are thinking of starting a business that utilizes grants, learning the essentials of writing, researching, obtaining, maintaining, operations and strategies within the grant system is imperative. Books included. Full description of Grant Writing


Grant Writing Fundamentals
Price: $289.00
This course will prepare you to write a grant proposal. You will go step-by-step through the grant writing process, including research, planning, and goal-setting. You will work through real-life examples, or use your own grant proposal as practice.. Full description of Grant Writing Fundamentals


Introduction to Six Sigma
Price: $237.00
The Six Sigma introduction course will give students a flavor of some of the methodologies used in this popular quality tool. The student will receive an overview of the Six Sigma movement itself and some DMAIC, control, and causal methodologies.. Full description of Introduction to Six Sigma


Introduction to Supply Chain Management
Price: $1,049.00
Supply chains encompass the companies and the business activities needed to design, make, deliver, and use a product or service. Businesses depend on their supply chains to provide them with what they need to survive and thrive. Every business fits into one or more supply chains and has a role to play in each of them. This course provides an organized framework for understanding the essential concepts of supply chain management and how to develop and deploy supply chains to achieve success in the fast-paced, global economy we all live in.. Full description of Introduction to Supply Chain Management


Marketing Professional
Price: $2,274.00
This coursed is designed to prepare you to successfully working in the sales and marketing industry. Topics will include sales strategies and best practices, marketing strategies and best practices, understanding the customer, producing, marketing, and sales of goods and services, and the global marketplace.. Full description of Marketing Professional


Personality Types Among Us
Price: $237.00
This course explores how personality traits, emotional intelligence, and decision-making strategies impact leadership effectiveness, team dynamics, and professional growth. Through lessons that examine influential traits like dominance, deference, grit, and empathy, you’ll gain insights into how behaviors shape workplace interactions and outcomes. The course covers frameworks such as the Big Five Personality Model, LMAP 360 feedback, and Crew Resource Management to help you assess both self and team performance in a variety of settings. Each lesson equips you with techniques to navigate complex organizational challenges. You’ll learn to enhance collaboration by fostering transparency, open dialogue, and trust, and to adapt these skills to high-stakes environments through clear communication, structured feedback, and constructive conflict management. By the end of this course, you’ll be able to leverage a blend of emotional intelligence, assertive communication, and reflective practices to support cohesive team environments and resilient leadership.. Full description of Personality Types Among Us


Principles of Time Management
Price: $289.00
In this fast-paced world all too often it seems that time is a precious commodity. There never seems to be enough time in our day to do the things we need to accomplish. In this course students explore various approaches to managing time and organizing our schedules so that anyone can find a method that works for them. We will explore ways to prioritize what we need to do but allow time to do what we want to do.. Full description of Principles of Time Management


Professional Communication
Price: $237.00
Communication is the ultimate key to your success—in relationships, in the workplace, in personal matters, as a family member, team member and across your lifetime. Your ability to communicate comes from experience. This experience can often be an effective source, but the methods in which you communicate play a critical role in how you more efficiently communicate with your audience and to ensure the intended meaning is received. In this course, material is presented to help you strengthen your communication skills to become a more effective communication. The course also focuses on everyday writing, professional presentations, and interpersonal communication. . Full description of Professional Communication


Real Estate Investing
Price: $147.00
This course will provide the core foundations for successful real estate investment. Becoming a real estate investor is fairly easy – just go out, buy a property and boom you are an investor! Unfortunately, it takes much more than that. It takes skill, strategy, business acumen, active research on properties and communities coupled with finance and negotiation principles just to become a valued competitor in this high rising field. This comprehensive course will use learning activities, practice exams, and assignments to help students learn the foundational components to becoming a successful real estate investor. . Full description of Real Estate Investing



Courses

Human Resources - Season Pass
Price: $199.00
The Human Resources Season Pass provides fundamental support in developing clear and concise understanding of Human Resources concepts. This Add-On-Only program provides course mentorship via virtual discussion board and bi-weekly live ZOOM sessions with a qualified instructor to provide a venue in which concepts some self-paced students may struggle with independently may be covered through live demonstration. Planned lectures are not a component for these sessions. Accordingly, students should be prepared to bring questions or topics for which they require elaboration to the scheduled sessions. Enrollment for this Add-On is open to students enrolled in any of the following self-paced programs: • Associate Professional in Human Resources (aPHR) Exam Prep • Professional in Human Resources (PHR) Exam Prep • Senior Professional in Human Resources (SPHR) Exam Prep Students enrolled in Season Pass programs will be expected to bring questions to the mentor sessions utilizing the built-in Discussion Board, instructor contact or live discussion. Access to the Season Pass add-on is valid for one year from the enrollment date, independent of the enrollment dates for the main course. . Full description of Human Resources - Season Pass


Project Management - Season Pass
Price: $199.00
The Project Management Season Pass provides fundamental support in developing clear and concise understanding of Project Management concepts. This Add-On-Only program provides course mentorship via virtual discussion board and bi-weekly live ZOOM sessions with a qualified instructor to provide a venue in which concepts some self-paced students may struggle with independently may be covered through live demonstration. Planned lectures are not a component for these sessions. Accordingly, students should be prepared to bring questions or topics for which they require elaboration to the scheduled sessions. Enrollment for this Add-On is open to students enrolled in any of the following self-paced programs: • Certified Associate in Project Management (CAPM) Exam Prep • Certified Associate in Project Management (CAPM) Exam Prep with Organizational Leadership • Project Management Professional (PMP) Exam Prep • Project Management Professional (PMP) Exam Prep with Organizational Leadership • CompTIA Project+ PK0-005 Students enrolled in Season Pass programs will be expected to bring questions to the mentor sessions utilizing the built-in Discussion Board, instructor contact or live discussion. Access to the Season Pass add-on is valid for one year from the enrollment date, independent of the enrollment dates for the main course. . Full description of Project Management - Season Pass